Hyderabad, Andhra Pradesh, India
:
Go Daddy, the world's largest provider of Web
hosting, domain
name registrations and new SSL Certificates, is seeing a significant
surge in new Indian customers over the last year and in recent months.
Comparing July last year to July this year, new Go Daddy India customers
have nearly doubled, growing by 91 percent. Since January and through
the first seven months of the year, data shows Go Daddy growing new
Indian customers by a robust 52 percent.
The news comes as Go Daddy India has officially announced its customer care
facility in Hyderabad, India, which has been in operation since June. A
team of local agents, who speak local languages, are now providing Go
Daddy's brand of award-winning customer service to Indian customers.
Since opening a little more than one month ago, agents have taken more
than 10,000 calls, mostly from entrepreneurs and business owners. To
date, Go Daddy India now supports more than 120,000 customers.
Leading the expansion is Go Daddy India Managing Director Rajiv Sodhi,
who is from Gurgaon, India and has 14 years' experience in the
technology sector, primarily helping small businesses develop their
online presence.
"What we are doing is helping people leverage the Internet to grow their
businesses ... providing simple products at competitive prices and
supporting them with industry-best customer service based here in India.
It's a pretty straightforward formula and it works," Sodhi said. "In
this economy, everyone is looking for an edge. I think our timing has
been exquisite and the results are playing out better than we expected
at this point."
In addition to dramatic growth with customers, calls and service,
monthly website traffic is rising rapidly, as well, with traffic to in.GoDaddy.com
increased by 54 percent, year-over-year.
Go Daddy’s Vice President of International Development Ryan Corder, who
is in India for the customer care center's official grand opening this
week, said, "We have always believed the Internet is the heart of the
new economy. We have already seen Go Daddy products help transform
people's aspirations into reality here in India, and it's amazing to
see."
PlanMyDay.in, an
online remote secretary and productivity services company, is a prime
example. What started as an idea and a domain name is now a fully
operational, secure website geared toward helping people manage their
time better. Small businesses benefit from the wide array of Go Daddy
products and services like website
design and cloud
computing, all fully supported by Go Daddy's top-notch customer
service. Go Daddy is fueling growth in India by offering a one-stop shop
for small businesses looking to grow their businesses on the Internet.
"Go Daddy believes in the power of the Internet to bridge the digital
divide in India. Our products and services empower Indian SMEs to grow
their businesses and be the driver behind the Indian economy," said
Sodhi.
This business approach has helped Go Daddy grow to serve more than 10.4
million customers worldwide. Go Daddy also has more than 53 million
domain names under management, the largest portfolio in the history of
the Internet.
Recently introduced payment options also make it easy to do business
with Go Daddy in India. Customers can make payments for online purchases
in Indian rupees through Net Banking, various cash cards and mobile
devices, in addition to credit cards. These payment options make it
convenient for customers to make secure transactions.
To find out more about how to get online easily and affordably, visit in.GoDaddy.com.
Connect with Go Daddy on Facebook &
Twitter.
About Go Daddy
Go Daddy is the world's largest domain name provider, Web hosting provider
and new SSL
certificate provider, focused on helping small businesses
grow larger. Go Daddy provides dozens of cloud-based services and is the
largest worldwide mass-market hosting provider by annual revenue
according to Tier1 Research (Mass-Market Hosting Report-Winter 2011) and
is the #1 provider of net-new SSL certificates for 2011, according to
the Netcraft, LTD Secure Server Survey. To learn more about the company,
visit www.GoDaddy.com/PR.
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